Every organisation has processes that cost more than they should.
We find the expensive, repetitive parts of how your work gets done, in the spreadsheets, systems and admin that hold it together, and make them faster, cheaper and less frustrating. Built with your team, so it keeps working long after we've gone.
Time spent chasing renewals each month
- Before, by hand
- 2 days
- With the tracker
- 2 hours
An example of the kind of tool we build.
Sound familiar?
- The monthly report that takes a day to put together from six different places.
- The spreadsheet nobody dares touch because it holds everything.
- The figures typed from one system into another, every week, by someone whose time is worth more than that.
- The quote written from scratch each time, from a price list that lives in someone's head.
None of these are broken. They're just how it's always been done, and nobody has the time to stop and fix them.
The cost is paid in people. Skilled staff spend a large part of their week on work that follows the same pattern every time, instead of the work they were hired to do. We take those routine tasks off their hands and give them that time back.
What we do
Purt Support is a process support firm based in Yorkshire. You tell us what's holding you up. We sit with the people who do the work and find where the time actually goes.
Then we fix it around how they work: a better spreadsheet, a simpler process, an app or piece of software that already does the job, or AI support where it genuinely helps.
Discovery
We map what actually takes the time, task by task, with the people who do it, and check whether something off the shelf already does the job. That sets the scope, a fixed quote and a start date. You know the price before anything is built.
Build together
We build it and show your team each stage as it comes together, so they see how it works and why, and shape it before it's finished.
Handover
Documentation, a walkthrough, and 30 days of support for questions. From then on it's yours: you own it, you run it, you can change it.
Nothing that ties you in
We build the tool, train your team, and leave. No retainer, no subscription, nothing to renew. That isn't a pricing decision. It's how we think the work should be done.
A tool your team can't run without us isn't finished. If you'd like us back for something new, that's a choice you'll make, not a condition we've set. You'll never need us just to keep it working.
What we build
Excel and Google Sheets tools
Quoting tools, trackers, one-click reports and clean templates that replace the messy ones. Built in software your team already has and already knows.
Process redesign and documentation
The way the work flows, written down so anyone can follow it. New starters pick it up in days, and nothing lives in one person's head.
Easy-to-use AI support your team will feel confident with
Set up around your own documents and procedures, for drafting, answering and summarising. Useful where it helps; left out where it doesn't.
The same service, at the size you need
From £1,200
Projects
One process, fixed end to end, with a finish date agreed after discovery. Usually remote. For small businesses, self-employed people and single teams.
From £5,000
Larger engagements
Scoped with you: typically several processes, delivered in stages, on site when it helps. For mid-size organisations, charities and membership bodies.
Both get the same three steps, the same check-ins and the same handover. A small business gets exactly the same care as a large one. There's just less to fix.
Who we work with
Mid-size businesses
Manufacturers, distributors, professional services, agencies: 20 to 250 people and processes that grew faster than the systems around them.
Charities and not-for-profits
Funder reporting, volunteer hours, service records and never enough admin time.
Membership bodies and associations
Renewals, events and member communications, often all in one spreadsheet that has grown with the organisation.
Small businesses and the self-employed
Owner-managers, sole traders and practices where the owner is the admin department.
Different work. Same problem.
- Plumbers
- Architects
- Care homes
- Electricians
- Cafés
- Dog groomers
- Manufacturers
- Community theatres
- Membership bodies
- Recruitment agencies
- Estate agents
- Bookkeepers
- Food banks
- Veterinary practices
Every one of them has someone spending more time on admin than they'd like. That's who we're here for, whatever the organisation looks like.
Working with charities
Charities, CICs and other not-for-profits pay a charity rate on every project and engagement. Same service, same quality, same handover, at a price that reflects the budgets involved.
Free guides
Practical help for small businesses and charities. Things we've learned doing this work, written down so you can use them.
What's taking up your time?
Tell us the process that takes the most time or causes the most frustration. We'll come back with an honest view of whether we can help.
Or email info@purt.co.uk
01482 738442